Customer Testimonials

Lee County EMS, Fort Meyers, Florida 3/18/2011

I just wanted to take a moment to thank you for all you have done to assist us in bringing a concept to a reality. We were looking for a methodology to improve our data trending for our agency. Your product, Ambutrax, is just what we were looking for.

Lee County Emergency Medical Services, located in Fort Myers, Florida, responded to 78,102 in 2010, and covers an area of approximately 1,000 square miles. We utilize ePCR technology. Upon review of our ePCR data collection, a primary improvement goal of our organizational was to enhance our quality assurance/quality improvement through data trending and reporting. Following discussions with other EMS providers of similar size, we selected Epigate Software (Ambutrax) to help facilitate our Q/A-CQI goals.

We are currently in phase one of the project which involves installation and report configuration. The technical support staff from Epigate software has been extremely helpful in developing a customized product for our organization. The Lee County ITG/Server Team and the Epigate Software Technician successfully linked Ambutrax and our current ePCR technology. This interconnectivity of technology will facilitate an enhancement of our data trending and reporting capacity.

Thank you again for your willingness to listen to our needs and then act upon them. Please feel free to contact me at anytime if you would like to use our agency as a reference for your product.

Sincerely,

Kim Dickerson, EMT-P, RN, MBA
Chief, Lee County Emergency Medical Services

Fort Meyers, Florida
(239) 533-3911
kdickerson@leegov.com

Shelby County EMS, Shelby County, Kentucky 9/1/2009

We have used AmbuTrax for over a year. The system has greatly helped us to modernize and improve efficiency of our service. We use the reporting features to assure that limited resources are available where they do the most good. Additionally, the Quality Assurance and Training modules are unequaled.

EpiGate Software has been exceptionally helpful in getting our system on line even in instances where the network system problems were clearly our own.

We receive updates regularly and our needs and suggestions are always met. I would recommend AmbuTrax to any EMS agency that wants to maximize efficiency as well as performance. Please feel free to contact me at anytime at (502)-633-5725 for further details.

I am the Deputy Chief of a municipal EMS system in Central Kentucky. We average approximately 7,000 EMS responses per year and cover an area of 385 square miles.

Respectfully

Colonel Todd Early
Chief
Shelby County Emergency Medical Services
Shelby County, KY.
(502)-633-572

Louisville Metro EMS, Louisville, Kentucky 8/1/2004

Pros

Great program to track employee benefit time and see patterns in use of that benefit time. able to maintain employee records as far as contact info and track employee movement thru promotional process

Cons

none to date that I have found

Overall

Great tool for any administrator that has a large number of employees to track and keep records for.

Major Roger Parvin

Louisville Metro EMS

Louisville, KY.

Bullitt County EMS, Bullitt County, Kentucky 6/1/2004

Great software and service. We have been using it since 2004 without any problems and it has saved us many hours compared to the way we did paperwork before getting Ambutrax. We also been utilizing Ambutrax in our communication center for the last 4 years, and we are very pleased with how it functions there also.

Mike Phillips
Director
Bullitt County Emergency Medical Services/Communications
Bullitt County, KY.
(502)-955-7580

Customer Testimonials

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