Frequent Asked Questions


Frequently Asked Questions

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Personnel Management

Ambutrax provides a complete HR management system

Fire Agency

Ambutrax is also being utilized by many fire departments and has the ability to link to other software systems such as Fire House

Technical Rescue Teams

Include the Rescuetraks modules such as special teams, gear and K-9 to provide a full suite of records management software


Integrate Ambutrax with your current in house software or other software suites, such as Image Trend, Integraph, Zoll, to provide a one-stop-shop for all your data needs.

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EMS-Fire-Rescue Management Software
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Frequently Asked Questions

  1. How is Ambutrax sold?
  2. Are updates Free?
  3. Where is the data stored?
  4. Is the data secure?
  5. How long does it take to setup Ambutrax?
  6. Can we create custom reporting?
  7. Can we install Ambutrax on more than one computer?

How is Ambutrax sold?

  • Ambutrax is sold as a per-agency license. An agency license permits Ambutrax to be accessed from any internet accessible computer.
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Are updates Free?

  • Yes, all updates are free if the annual Maintenance agreement package has been purchased.
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Where is the data stored?

  • The data is stored on our server utilizing a secondary server for data backup.
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Is the data secure?

  • Yes, the data is secure and encrypted.
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How long does it take to setup Ambutrax?

  • There is no installation process. The only requirement for your agency is internet access. We can have an agency up and running in as little as one day.
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Can we create custom reporting?

  • Ambutrax has many built in reports with the ability to filter and specify complex parameters. You can request a custom report, and in most circumstances, at no cost. If a report is specific to your agency, a charge may be a possibility.
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Can we access Ambutrax from more than one computer?

  • Yes, there is no limit on the number of computers used to access Ambutrax.
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